Looking through various threads, one suggested enabling the self protection module early start, so I enabled that earlier this week. At that point, the Web Protection was turned on, like it should be. Here is a chronological event history:ĭue to the Web Protection turning itself off, I reinstalled Malwarebytes earlier this week. It's been a few days since I've had this issue, which occurred again tonight. Once you'd reinstalled MBAM did you restart your computer again? All has been OK for me since the latest version until today when I restarted the PC & the problem of protection being off returned. Once i did this the realtime website protection never turned off again, before doing this it was a nightmare.
Uninstalled (whith out cleaning remaining files after uninstall) Verify that my windows defender was all off (you should have a third party anti virus installed though) Which is a good thing but sometimes we forget that softwares now need to be installed using administrator rights, so they can modify files and folders, registry entries and other things upon installation. I was in the same situation until this morning just think about Winodws 10 anniversary update, which created more security requests than ever. mb-checkResult.txt, FRST.txt, Additions.txt, zip file of logs folder If you're able to help with the above instructions, there should be 4 files being uploaded. I realize this is a lot of information to ask, but it should help us figure out what's going on. When the scan has finished, it will save 2 logs in the same directory the tool was run from. Note: If you are prompted by Windows SmartScreen, click More info followed by Run anyway. When the tool opens click Yes to the disclaimer. **After you click the Download Now 64-bit, or the Download Now 32-bit, another page will open - DO NOT CLICK ANY ADDITIONAL 'download now' buttons, just wait and look toward the bottom of your browser for the option to Run or Save. Note: You need to run the version compatible with your system. Please download Farbar Recovery Scan Tool from here and save it to your desktop. Please upload this file as well.Īnd lastly, the FRST logs will help as well: Run this program, which will create a file on your desktop named mb-checkResult.txt. Now please run mb-check, which can be downloaded from here. Please upload the zip file that gets created (it should be on your desktop) You may need to turn on Showing Hidden Files, or type the path manually Note that the ProgramData folder may be hidden. Zip up the folder C:\ProgramData\Malwarebytes\MBAMService\logs by right clicking the folder and choosing Send To -> Compressed (Zipped) folder Verify that Web Protection is not turned on Hi everyone! If possible, can you please grab some information for us so we can look at what's going on?
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